🖤 Terms of Service

Welcome to Forever Oktober ✨
By accessing our website and purchasing from us, you agree to the following terms and conditions. Please read them carefully before placing an order.

🕯️ General Information

Forever Oktober is a UK-based small business specialising in home fragrance, bath & body, and lifestyle products.

We reserve the right to update, modify, or change these Terms of Service at any time without prior notice.

🖤 Orders

By placing an order with Forever Oktober, you confirm that:

• You are at least 18 years old or have permission from a parent or guardian.
• All information provided is accurate and complete.
• You are authorised to use the payment method provided.

All orders are subject to availability and acceptance.

In the unlikely event that an item becomes unavailable after purchase, we reserve the right to cancel or partially refund the affected item(s).

🔮 Product Information

We do our best to ensure all product descriptions, images, pricing, and information are accurate. However:

• Colours of products and packaging may vary slightly due to screen settings.
• Handmade items may have small variations between batches.
• Fragrance strength and scent perception may vary from person to person.

Our products are intended for their stated use only and should always be used according to provided instructions and safety guidance.

🖤 Bath & Body Products

Please check ingredient and allergen information carefully before use.

Forever Oktober is not responsible for allergic reactions, misuse of products, or failure to follow usage instructions. If irritation occurs, discontinue use immediately.

All bath & body products are for external use only and not suitable for children under the age of 3.

🕯️ Home Fragrance Safety

Wax melts, candles, sprays, and other home fragrance products must be used responsibly and kept away from:

• children
• pets
• flammable materials

Customers are responsible for following all provided safety instructions.

📦 Shipping & Delivery

We aim to dispatch orders within our stated processing times; however, delays may occasionally occur during busy periods, launches, or seasonal events. Please keep an eye on our social media channel for updates on shipping, especially during peak season. Follow us using @foreveroktober

Once parcels have been handed to the delivery provider, delivery times are outside of our control.

Forever Oktober is not responsible for delays caused by postal services, customs, incorrect addresses provided by the customer, or circumstances beyond our control.

🖤 Returns & Refunds

Please refer to our Returns & Refunds Policy for full details regarding returns, exchanges, damaged items, and refunds.

🔮 Intellectual Property

All branding, product names, images, descriptions, logos, graphics, and content on this website remain the property of Forever Oktober and may not be copied, reproduced, or used without permission.

🖤 Limitation of Liability

Forever Oktober shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

Customers purchase and use products at their own discretion and responsibility.

🔮 Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 foreveroktober@outlook.com

Thank you for supporting our spooky little business 🖤